It also depends not only on the DPI setting, but also what resolution your monitor is set to. And not just QuickBooks, other programs as well. Ever since as far back as 2007 QuickBooks, non-default DPI settings can cause some strange rendering in the UI. QuickBooks has always been designed to work best with default DPI values.
It’s actually the DPI setting that causes it, not the updates. We have identified the cause of the missing class column … it is a Windows Font setting issue, and changing it to the default Windows setting has been confirmed as the solution. Thanks to Alex Wall (and others) for investigating the problem and providing us with this explanation and the solution below: When the R6 update was released, I noticed this issue and notified Intuit. Keep this in mind if you or your clients have missing fields or display problems and refer to this post for details on how to fix it.
things look ok in one file but not in another file). Additionally, some people indicated that it may not affect all company files (i.e. For example, in the write checks window people indicate they can no longer see the column for class, customer:job, the billable box and that these fields are missing. Numerous people are reporting that they cannot see fields in QuickBooks 2013 particularly since the R6 update.
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